Catalogue
Product information
Build one trusted catalogue of products, attributes, imagery and pricing, then publish it consistently to every channel.
One platform for every order, shelf and door
Run your whole commerce operation in sync
Syncronizd brings product information, orders, inventory, warehouse operations, pick and pack, customers, helpdesk, delivery, point of sale and click and collect together in one platform, so every team, store and channel works from the same picture.
- Online
- In store
- Click and collect
- Delivery
- Product information
- Orders
- Inventory
- Pick and pack
- Warehouse
- Customers
- Helpdesk
- Delivery
- Point of sale
- Click and collect
One platform
Ten modules. One source of truth.
Most businesses run on a patchwork: a catalogue tool here, an order system there, a separate till, and a helpdesk that has never heard of either. Syncronizd replaces the patchwork with a single connected platform.
- 1
Enter it once
Product, pricing and customer data lives in one place and flows to every module that needs it.
- 2
See it everywhere
Stock, orders and customer history are visible to the warehouse, the store and the support desk at the same moment.
- 3
Act without hand-offs
From order to pick, pack, delivery or collection, each step moves the next one forward. No re-keying, no spreadsheets.
The modules
Everything your operation needs, working together
From the first product record to the last-mile handover, each module shares the same data, so nothing has to be re-entered and nothing falls through the gaps.
Sales
Orders
Capture orders from every channel in a single queue and follow each one from placement through to completion.
Stock
Inventory
See stock across warehouses and stores in one place, so what you promise is what you can ship.
Fulfilment
Pick and pack
Guide pickers and packers through clear workflows so every order leaves complete, accurate and on time.
Operations
Warehouse
Run day-to-day warehouse operations, from locations and stock movements to the flow of goods in and out.
Relationships
Customers
Keep a single record for every customer, with their details, order history and every conversation in one place.
Service
Helpdesk
Handle enquiries and issues with the full order and customer context in front of your team.
Fulfilment
Delivery
Plan and track deliveries so customers know where their order is and your team knows what is next.
In store
Point of sale
Sell at the counter using the same catalogue, stock and customer data as your online channel, with no double entry.
Omnichannel
Click and collect
Let customers order online and collect in store, with stock reserved and your team alerted the moment an order is ready.
How it works
From product to doorstep, without the hand-offs
Follow a single order through Syncronizd. Every step updates the same record, so every team sees the same status.
- 1
Publish
Products are enriched once in product information and published to every channel.
- 2
Order
Online, in-store and click-and-collect orders land in one shared queue.
- 3
Allocate
Stock is reserved from the right location so you never over-promise.
- 4
Pick and pack
Warehouse and store teams are guided through picking and packing.
- 5
Deliver or collect
Orders go out for delivery or wait on the shelf for the customer to collect.
- 6
Support
The helpdesk sees the full story behind every conversation.
Built for every team
One platform, every role covered
Merchandisers, warehouse teams, store staff and support agents all work in the same system, each with the view they need.
Merchandising
Own the catalogue
- Create and enrich product information once
- Publish consistent data to every channel
- Keep pricing and availability aligned
Warehouse and operations
Keep goods moving
- Know what is in stock and where it lives
- Follow guided pick and pack workflows
- Dispatch deliveries with confidence
Store teams
Serve the customer in front of you
- Sell at the counter with point of sale
- Hand over click-and-collect orders
- See customer history and live stock
Customer care
Answer with the full picture
- Order, delivery and customer history in one view
- Resolve enquiries without chasing other teams
- Keep customers informed at every step
FAQ
Questions, answered
What is Syncronizd?
Syncronizd is a SaaS platform for managing product information, customer orders, inventory, warehouse operations, pick and pack, customer information, helpdesk, delivery, point of sale and click and collect, all in one place.
Who is it for?
Businesses that sell products online, in store or both, and want to run their catalogue, stock, fulfilment and customer service from one connected platform instead of a patchwork of separate tools.
Can I sell online and in store from the same stock?
Yes. Online orders, point-of-sale transactions and click-and-collect orders all draw on the same inventory, so availability stays consistent across every channel.
How does click and collect work?
Customers order online and choose to collect. Stock is reserved, your team picks and packs the order, and staff hand it over when the customer arrives.
How do I get started?
Book a demo and we will walk you through the platform and talk through how it fits the way you work.
Ready to put your operation in sync?
Book a walkthrough and see how Syncronizd brings your catalogue, stock, fulfilment and customers together.